Code of Ethics
Our commitment is compliance with moral principles and adherence to Islamic ethics in service. In line with the principles of our beliefs in the field of usury-free living and honoring people and valuing and creating value for customers, which is considered one of our inherent duties. We announce the code of ethics for the employees of Qarz al-Hasna Fund of Mes Company and we will be committed to its implementation
- Compliance with discipline, politeness and respect, trustworthiness, and honesty.
- Solving the problem of respectable account holders.
- Good manners, good manners, and seriousness at work.
- Continuous understanding of the expected values of customers and trying to meet them within the framework of the fund’s rules.
- Preventing extravagance and wasteful use of facilities and property.
- Full observance of Islamic customs in the form of adornment and clothing appropriate to the custom and culture of Islamic society.
- Conscientiousness and avoiding delaying the clients and refraining from any discrimination in serving the people.
- Cultivating organizational relationships in oneself and respecting colleagues for the dignity and satisfaction of people and God.
- Using modern technologies and special services as much as possible to provide the most up-to-date services at the level of world standards.
- Paying enthusiastic attention to the opinions and views of clients and using their criticisms and suggestions to modify and change the working method.